Frequently Asked Questions

Do you offer brand-name medications?

Yes, we provide both brand-name and generic medications to ensure a variety of options for our customers.

What does "generic" mean?

Generic drugs contain the same active ingredients as brand-name versions but are produced by different manufacturers. They are equally effective but sold at a lower price since they do not require brand licensing and extensive marketing costs.

Why are generic medicines more affordable?

Since generic drug manufacturers do not bear the high costs of drug research, development, and marketing, they can offer their products at a significantly lower price while maintaining the same effectiveness.

How is the quality of generic drugs ensured?

All generic medications we offer are produced by certified manufacturers and undergo strict quality control procedures to ensure their effectiveness and safety.

Are the generics on your website FDA-approved?

Yes, every generic medication available on our website is sourced from manufacturers approved by the FDA and other global regulatory authorities.

What is the difference between Soft and Regular medications?

Soft medications dissolve quickly in the mouth, providing faster absorption, while regular tablets take longer as they need to be digested first.

What dosage should I start with for ED medications?

We recommend starting with the lowest dose, such as 25mg, and gradually increasing if necessary. However, always consult your healthcare provider for personalized advice.

Do I need a prescription to buy from your site?

We do not require a prescription, but we strongly advise consulting a doctor before purchasing any medication.

What are your shipping costs?

Shipping rates depend on your location, the shipping method chosen, and the size of your order. Exact costs are calculated at checkout.

Do you offer international delivery?

Yes, we ship to most countries worldwide. Contact our customer support to confirm shipping availability in your region.

How are orders packaged?

All packages are shipped in discreet, plain packaging with no labels indicating the contents, ensuring customer privacy.

What if my package is damaged or missing items?

If your order is incomplete or arrives damaged, contact us immediately, and we will arrange a reshipment or refund.

Can my order be held at customs?

Customs checks are rare but possible. If your package is held, you may need to provide authorization. Contact us for further assistance.

Do I need to pay extra if my order is reshipped?

No, we cover the cost of reshipping if your order is lost or undelivered.

Why hasn't my order arrived yet?

Standard delivery may take up to 30 days. If your order is delayed beyond this period, contact your local postal office or reach out to us for assistance.

How do I place an order?

Select your desired product, click "Buy Now," choose the quantity, proceed to checkout, enter your details, and complete the payment.

When will my credit card be charged?

Your card is charged immediately upon completing the checkout process, and you will receive an order confirmation email.

Can I cancel my order and get a refund?

Yes, orders can be canceled before shipment. Please refer to our refund and cancellation policy for more details.

How can I check my order status?

You can track your order via our website or by contacting our support team for real-time updates.

What payment methods do you accept?

We accept major credit cards, including Visa, MasterCard, AMEX, and other secure online payment methods.

Do you offer a money-back guarantee?

Yes, if your order is not delivered, we guarantee a full refund or free reshipment.

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